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Question 1
ప్రశ్న 1
While assembling a PC, why is thermal interface material applied between the CPU heat spreader and the cooler base?
Explanation:
• The apparently smooth surfaces of the processor and cooler contain microscopic imperfections and air gaps.
• Thermal interface material fills these small gaps and improves transfer of heat from the CPU to the cooling assembly.
• Its purpose is thermal conduction, not electrical insulation, mechanical attachment or automatic overclocking.
• Thermal interface material fills these small gaps and improves transfer of heat from the CPU to the cooling assembly.
• Its purpose is thermal conduction, not electrical insulation, mechanical attachment or automatic overclocking.
వివరణ:
Question 2
ప్రశ్న 2
Which power-supply connector normally provides the main power connection from a standard ATX PSU to a modern desktop motherboard?
Explanation:
• Modern ATX motherboards normally use a 24-pin connector as their principal motherboard power connection.
• Additional CPU power is usually supplied through a separate 4-pin or 8-pin processor-power connector.
• SATA, PCIe and peripheral power connectors are intended primarily for other device categories.
• Additional CPU power is usually supplied through a separate 4-pin or 8-pin processor-power connector.
• SATA, PCIe and peripheral power connectors are intended primarily for other device categories.
వివరణ:
Question 3
ప్రశ్న 3
What is the primary purpose of POST during the startup of a personal computer?
Explanation:
• POST stands for Power-On Self-Test and occurs during the early startup process.
• Firmware checks and initializes essential hardware before attempting to load an operating system.
• Failure to complete POST indicates a hardware or firmware-level startup problem rather than an ordinary Windows application problem.
• Firmware checks and initializes essential hardware before attempting to load an operating system.
• Failure to complete POST indicates a hardware or firmware-level startup problem rather than an ordinary Windows application problem.
వివరణ:
Question 4
ప్రశ్న 4
A newly assembled PC powers on, but it does not complete POST. A motherboard memory-status indicator is lit immediately after a new DIMM was installed. What is the most appropriate first hardware troubleshooting action?
Explanation:
• A memory-status indication combined with failure to POST points first toward the memory subsystem.
• Reseating the DIMM verifies that it is fully inserted, while slot and compatibility checks help rule out installation or specification problems.
• Formatting storage or modifying Windows settings is inappropriate because the system has not yet completed the pre-boot hardware stage.
• Reseating the DIMM verifies that it is fully inserted, while slot and compatibility checks help rule out installation or specification problems.
• Formatting storage or modifying Windows settings is inappropriate because the system has not yet completed the pre-boot hardware stage.
వివరణ:
Question 5
ప్రశ్న 5
Consider the following statements about UEFI Secure Boot:
1. Secure Boot is a feature associated with UEFI firmware.
2. It checks digital signatures or trust information for boot software before allowing trusted components to run.
3. Its primary purpose is to encrypt all personal files stored on the disk.
Which statements are correct?
1. Secure Boot is a feature associated with UEFI firmware.
2. It checks digital signatures or trust information for boot software before allowing trusted components to run.
3. Its primary purpose is to encrypt all personal files stored on the disk.
Which statements are correct?
Explanation:
• Secure Boot is part of the UEFI security architecture and helps establish trust during the early boot process.
• Firmware verifies relevant boot software against trusted signature information before allowing it to execute.
• Secure Boot protects the boot chain; it is not a general-purpose mechanism for encrypting all user documents.
• Firmware verifies relevant boot software against trusted signature information before allowing it to execute.
• Secure Boot protects the boot chain; it is not a general-purpose mechanism for encrypting all user documents.
వివరణ:
Question 6
ప్రశ్న 6
A desktop PC repeatedly loses the correct date and time after being unplugged for several hours, and some firmware settings revert. Which component should be investigated first?
Explanation:
• The motherboard coin-cell battery maintains the real-time clock while external power is unavailable.
• A weak or failed battery can cause clock resets and, on some systems, loss or reset of firmware configuration information.
• CPU cooling and Ethernet cabling are unrelated to retaining the system clock while the PC is powered off.
• A weak or failed battery can cause clock resets and, on some systems, loss or reset of firmware configuration information.
• CPU cooling and Ethernet cabling are unrelated to retaining the system clock while the PC is powered off.
వివరణ:
Question 7
ప్రశ్న 7
A technician has created a bootable Windows installation USB drive. The PC continues to start the existing operating system from its internal SSD instead of launching Windows Setup. What should the technician check first?
Explanation:
• The firmware decides which bootable device is attempted during startup according to its boot configuration.
• The installation USB must be selected through the boot order or an appropriate one-time boot menu for Windows Setup to start from it.
• Application defaults and printer settings are not involved in selecting the pre-boot installation device.
• The installation USB must be selected through the boot order or an appropriate one-time boot menu for Windows Setup to start from it.
• Application defaults and printer settings are not involved in selecting the pre-boot installation device.
వివరణ:
Question 8
ప్రశ్న 8
Windows Setup has been booted in native UEFI mode on a modern PC, and a blank system disk is being prepared for installation. Which partition style is intended for normal UEFI-based Windows installation?
Explanation:
• GPT is the modern partitioning scheme used for native UEFI-based Windows installations.
• Windows Setup can prepare an unallocated target disk appropriately when installation media is booted in the intended UEFI mode.
• Legacy BIOS installations have traditionally been associated with MBR, whereas UEFI supports the modern GPT boot model.
• Windows Setup can prepare an unallocated target disk appropriately when installation media is booted in the intended UEFI mode.
• Legacy BIOS installations have traditionally been associated with MBR, whereas UEFI supports the modern GPT boot model.
వివరణ:
Question 9
ప్రశ్న 9
Which statement correctly describes a clean installation of Windows performed by booting from installation media and deliberately removing the previous Windows installation from the target drive?
Explanation:
• A clean installation is intended to create a fresh Windows environment rather than preserve the existing installation intact.
• Depending on the partitions removed and installation choices, existing personal files, applications and settings on the target installation can be lost.
• Important data should therefore be backed up before a clean installation is performed.
• Depending on the partitions removed and installation choices, existing personal files, applications and settings on the target installation can be lost.
• Important data should therefore be backed up before a clean installation is performed.
వివరణ:
Question 10
ప్రశ్న 10
Assertion (A): Windows Startup Repair can be useful when a PC completes its hardware startup but Windows fails to boot because of damaged boot configuration information.
Reason (R): Startup Repair runs from the Windows Recovery Environment and attempts to diagnose and repair certain problems that prevent Windows from starting.
Choose the correct answer.
Reason (R): Startup Repair runs from the Windows Recovery Environment and attempts to diagnose and repair certain problems that prevent Windows from starting.
Choose the correct answer.
Explanation:
• Startup Repair is specifically designed to troubleshoot selected problems that prevent Windows from starting correctly.
• It operates from Windows Recovery Environment and can address issues such as corrupted boot configuration or damaged system components.
• Both statements are true, and the Reason correctly explains the Assertion.
• It operates from Windows Recovery Environment and can address issues such as corrupted boot configuration or damaged system components.
• Both statements are true, and the Reason correctly explains the Assertion.
వివరణ:
Question 11
ప్రశ్న 11
A newly installed display driver causes Windows to crash during normal startup. Which Windows startup mode is useful for troubleshooting because it loads the operating system with a limited set of basic drivers and services?
Explanation:
• Safe Mode starts Windows using a limited set of essential drivers and services.
• If the problem does not occur in Safe Mode, that can help isolate a third-party driver, service or startup component as a possible cause.
• Hibernate and Airplane mode perform entirely different functions.
• If the problem does not occur in Safe Mode, that can help isolate a third-party driver, service or startup component as a possible cause.
• Hibernate and Airplane mode perform entirely different functions.
వివరణ:
Question 12
ప్రశ్న 12
After Windows installation, an unknown hardware device appears with a warning symbol and the technician needs to inspect its driver status. Which Windows tool is the most appropriate?
Explanation:
• Device Manager lists detected hardware and displays device and driver status information.
• It can be used to update, roll back, disable, enable or inspect drivers where supported.
• Disk Cleanup manages storage cleanup and does not provide hardware-driver administration.
• It can be used to update, roll back, disable, enable or inspect drivers where supported.
• Disk Cleanup manages storage cleanup and does not provide hardware-driver administration.
వివరణ:
Question 13
ప్రశ్న 13
Text copied from a website into Microsoft Word contains unwanted fonts, colours and other source formatting. The user wants to paste only the text without retaining that formatting. Which operation is most appropriate?
Explanation:
• Paste Special provides control over the format in which copied content is inserted.
• A text-only or unformatted-text paste can remove unwanted source formatting while retaining the textual content.
• Section breaks, Track Changes and Mail Merge solve different Word-processing requirements.
• A text-only or unformatted-text paste can remove unwanted source formatting while retaining the textual content.
• Section breaks, Track Changes and Mail Merge solve different Word-processing requirements.
వివరణ:
Question 14
ప్రశ్న 14
A Word document contains dozens of paragraphs formatted with the built-in Heading 2 style. The author wants all of those headings to change consistently to a new font and size. What is the most efficient approach?
Explanation:
• Word styles provide reusable sets of formatting characteristics.
• Modifying the Heading 2 style allows paragraphs using that style to adopt the revised formatting consistently.
• This is more efficient and maintainable than manually formatting each heading independently.
• Modifying the Heading 2 style allows paragraphs using that style to adopt the revised formatting consistently.
• This is more efficient and maintainable than manually formatting each heading independently.
వివరణ:
Question 15
ప్రశ్న 15
In Excel, the user selects cell C4 and then chooses View > Freeze Panes > Freeze Panes. Which rows and columns remain visible while the worksheet is scrolled?
Explanation:
• Freeze Panes freezes the rows above and the columns to the left of the selected cell.
• With C4 selected, rows 1 through 3 lie above the active cell and columns A through B lie to its left.
• Therefore those rows and columns remain visible during scrolling.
• With C4 selected, rows 1 through 3 lie above the active cell and columns A through B lie to its left.
• Therefore those rows and columns remain visible during scrolling.
వివరణ:
Question 16
ప్రశ్న 16
In Excel, cell A2 contains a numerator and B2 contains a denominator. Which formula returns A2/B2 when the calculation succeeds but returns 0 if the formula produces an error such as division by zero?
Explanation:
• IFERROR evaluates an expression and returns an alternative value if that expression results in an error.
• =IFERROR(A2/B2,0) therefore returns the quotient normally and returns 0 when an error occurs.
• It avoids displaying errors such as #DIV/0! when the denominator is zero.
• =IFERROR(A2/B2,0) therefore returns the quotient normally and returns 0 when an error occurs.
• It avoids displaying errors such as #DIV/0! when the denominator is zero.
వివరణ:
Question 17
ప్రశ్న 17
A PowerPoint presentation contains several high-resolution photographs and the file has become unnecessarily large. Which built-in operation is specifically useful for reducing picture data and potentially lowering presentation file size?
Explanation:
• Compress Pictures can reduce image resolution and unnecessary stored picture data according to the options selected.
• This can significantly reduce presentation size when large images are a major contributor to the file.
• Rehearse Timings and Slide Sorter do not perform image compression.
• This can significantly reduce presentation size when large images are a major contributor to the file.
• Rehearse Timings and Slide Sorter do not perform image compression.
వివరణ:
Question 18
ప్రశ్న 18
An Access database file has grown considerably after many records and objects were repeatedly added and deleted. Which Access maintenance operation is designed to reduce unused space and can also address certain database-file problems?
Explanation:
• Access database files can retain unused internal space after repeated modifications and deletions.
• Compact and Repair Database can reorganize the database file, reclaim unused space and repair certain file-level problems.
• It is a database-maintenance operation and is unrelated to Word, Excel or PowerPoint features.
• Compact and Repair Database can reorganize the database file, reclaim unused space and repair certain file-level problems.
• It is a database-maintenance operation and is unrelated to Word, Excel or PowerPoint features.
వివరణ:
Question 19
ప్రశ్న 19
A PowerPoint file contains 150 slides. The author wants to divide them into logical groups such as Introduction, Hardware, Software and Networking without creating separate presentation files. Which PowerPoint feature is most suitable?
Explanation:
• PowerPoint Sections organize slides into named logical groups within the same presentation.
• Sections make large presentations easier to navigate, rearrange and manage.
• Creating a section does not require splitting the slides into different presentation files.
• Sections make large presentations easier to navigate, rearrange and manage.
• Creating a section does not require splitting the slides into different presentation files.
వివరణ:
Question 20
ప్రశ్న 20
A Windows PC began malfunctioning after a recently installed driver and configuration change, but the user's personal documents should remain untouched if possible. Which recovery feature is intended to revert system state to an earlier restore point without normally altering personal files?
Explanation:
• System Restore returns selected system files, registry information, drivers and configuration to an earlier restore point.
• Personal documents are not normally modified by the restore operation.
• Programs, drivers or system changes made after the chosen restore point can be affected.
• Personal documents are not normally modified by the restore operation.
• Programs, drivers or system changes made after the chosen restore point can be affected.
వివరణ:
Question 21
ప్రశ్న 21
During TCP/IP troubleshooting, what does successfully pinging the loopback address 127.0.0.1 primarily demonstrate?
Explanation:
• 127.0.0.1 is the IPv4 loopback address and directs traffic back to the local host.
• A successful loopback ping helps verify operation of the local IP software stack without requiring traffic to reach the physical network.
• It does not prove that the NIC, cable, router, DNS server or Internet connection is working.
• A successful loopback ping helps verify operation of the local IP software stack without requiring traffic to reach the physical network.
• It does not prove that the NIC, cable, router, DNS server or Internet connection is working.
వివరణ:
Question 22
ప్రశ్న 22
A workstation can reach an Internet server successfully by its IP address but fails when the user enters the server's domain name. Which command-line tool is most directly useful for testing DNS name resolution?
Explanation:
• Reaching the server by IP while failing by hostname strongly suggests a name-resolution problem rather than a basic IP-routing failure.
• nslookup queries DNS information and is useful for testing how a hostname is being resolved.
• Disk-formatting and process-management commands do not diagnose DNS resolution.
• nslookup queries DNS information and is useful for testing how a hostname is being resolved.
• Disk-formatting and process-management commands do not diagnose DNS resolution.
వివరణ:
Question 23
ప్రశ్న 23
A server application works when tested locally, but remote clients cannot establish inbound connections. The server is reachable by ping and the application is listening on the expected TCP port. Which security configuration should be checked next?
Explanation:
• If routing and application listening have already been verified, a firewall can still block inbound connections to the service port.
• The relevant inbound rule should be checked for port, protocol, profile, source restrictions and allow/deny action as applicable.
• Display and Office-formatting settings cannot determine whether inbound TCP traffic is permitted.
• The relevant inbound rule should be checked for port, protocol, profile, source restrictions and allow/deny action as applicable.
• Display and Office-formatting settings cannot determine whether inbound TCP traffic is permitted.
వివరణ:
Question 24
ప్రశ్న 24
A remote employee's VPN reports that it is connected. The employee can access an internal server by its IP address but cannot access the same server by its internal hostname. Which problem is most strongly indicated?
Explanation:
• Successful access by IP address indicates that the VPN can carry traffic to the internal destination.
• Failure only when using the hostname points toward DNS or another name-resolution problem rather than complete tunnel failure.
• VPN clients may require appropriate internal DNS servers, suffixes or routing to resolve private organizational names.
• Failure only when using the hostname points toward DNS or another name-resolution problem rather than complete tunnel failure.
• VPN clients may require appropriate internal DNS servers, suffixes or routing to resolve private organizational names.
వివరణ:
Question 25
ప్రశ్న 25
Match List I with List II:
List I
(a) Firewall
(b) Antivirus
(c) VPN
(d) Multi-factor authentication
List II
1. Uses more than one distinct authentication-factor category to verify identity
2. Detects or helps prevent malicious software
3. Controls network traffic according to security policy
4. Provides a protected virtual communication path across an existing network
Choose the correct matching code.
List I
(a) Firewall
(b) Antivirus
(c) VPN
(d) Multi-factor authentication
List II
1. Uses more than one distinct authentication-factor category to verify identity
2. Detects or helps prevent malicious software
3. Controls network traffic according to security policy
4. Provides a protected virtual communication path across an existing network
Choose the correct matching code.
Explanation:
• A firewall performs policy-based traffic control, giving (a)-3, while antivirus protection detects or prevents malware, giving (b)-2.
• A VPN creates a protected virtual communication path, giving (c)-4.
• Multi-factor authentication uses distinct factor categories for identity verification, giving (d)-1.
• A VPN creates a protected virtual communication path, giving (c)-4.
• Multi-factor authentication uses distinct factor categories for identity verification, giving (d)-1.
వివరణ:
Answer Key సమాధానాల పట్టిక
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Question 1 ప్రశ్న 1Answer: C. To fill microscopic surface gaps and improve heat transfer from the processor to the cooler సమాధానం: C.
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Question 2 ప్రశ్న 2Answer: A. 24-pin ATX motherboard power connector సమాధానం: A.
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Question 3 ప్రశ్న 3Answer: D. To perform initial hardware checks and initialization before control proceeds toward operating-system booting సమాధానం: D.
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Question 4 ప్రశ్న 4Answer: B. Power off the PC, disconnect power, then reseat the DIMM and verify that it is installed in a supported slot and is compatible. సమాధానం: B.
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Question 5 ప్రశ్న 5Answer: A. 1 and 2 only సమాధానం: A.
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Question 6 ప్రశ్న 6Answer: C. RTC/CMOS coin-cell battery సమాధానం: C.
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Question 7 ప్రశ్న 7Answer: B. The UEFI/BIOS boot order or one-time boot menu so that the USB installation media is selected సమాధానం: B.
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Question 8 ప్రశ్న 8Answer: D. GPT సమాధానం: D.
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Question 9 ప్రశ్న 9Answer: A. It starts fresh and can remove existing personal files, installed applications and previous settings from the target installation. సమాధానం: A.
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Question 10 ప్రశ్న 10Answer: D. Both Assertion and Reason are true, and Reason is the correct explanation of Assertion. సమాధానం: D.
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Question 11 ప్రశ్న 11Answer: C. Safe Mode సమాధానం: C.
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Question 12 ప్రశ్న 12Answer: B. Device Manager సమాధానం: B.
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Question 13 ప్రశ్న 13Answer: C. Use Paste Special or a text-only paste option సమాధానం: C.
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Question 14 ప్రశ్న 14Answer: A. Modify the Heading 2 style definition so that text using that style updates consistently. సమాధానం: A.
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Question 15 ప్రశ్న 15Answer: D. Rows 1 through 3 and columns A through B సమాధానం: D.
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Question 16 ప్రశ్న 16Answer: B. =IFERROR(A2/B2,0) సమాధానం: B.
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Question 17 ప్రశ్న 17Answer: A. Compress Pictures సమాధానం: A.
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Question 18 ప్రశ్న 18Answer: C. Compact and Repair Database సమాధానం: C.
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Question 19 ప్రశ్న 19Answer: D. Sections సమాధానం: D.
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Question 20 ప్రశ్న 20Answer: A. System Restore సమాధానం: A.
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Question 21 ప్రశ్న 21Answer: B. That the local TCP/IP networking stack is functioning sufficiently to process loopback communication సమాధానం: B.
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Question 22 ప్రశ్న 22Answer: D. nslookup సమాధానం: D.
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Question 23 ప్రశ్న 23Answer: C. The host or network firewall rule governing inbound traffic to that TCP port సమాధానం: C.
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Question 24 ప్రశ్న 24Answer: B. DNS or name-resolution configuration for the VPN connection is not functioning correctly. సమాధానం: B.
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Question 25 ప్రశ్న 25Answer: A. (a)-3, (b)-2, (c)-4, (d)-1 సమాధానం: A.
